Last Updated: [2025 December 10]

Thank you for choosing ollingo.net, operated by Olithie Ruwanpathirana. We are committed to providing high-quality digital products to support beginner Japanese learners in Sri Lanka. Please read this Refund Policy carefully before making a purchase.

1. No Refunds for Digital Products

Because all products offered on ollingo.net are digital and made available immediately upon purchase, all sales are final.

We do not offer refunds, returns, or exchanges for:

PDF downloads

Grammar cheat sheets

Notion templates

Pre-recorded video lessons

Any other instantly delivered digital content

Once the product is delivered or downloaded, no refunds will be issued for reasons such as:

Change of mind

Dissatisfaction

Accidental purchase

Incorrect product choice

2. Exceptions for Technical Issues

We may offer support if you face technical difficulties accessing your purchased product.

You may contact us within 7 days of purchase only for issues such as:

Broken download links

Corrupted files

Access issues caused by platform errors

If our team can verify the issue, we may:

Re-provide access

Replace the file

Offer alternative delivery

In rare cases, grant a refund at our sole discretion

Refunds (if approved) will be processed via your original payment method.

3. Contact Us

If you need technical assistance related to your purchase, contact us at:

Email: info@olingo.net

We will do our best to help resolve your issue quickly.

4. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Continued use of ollingo.net constitutes acceptance of the updated policy.